Privacy Policy

Information We Collect

When you submit an expedition inquiry through our website, we collect personal information that you voluntarily provide, including your name, email address, and expedition preferences. This information is necessary to process your request and communicate availability details.

How We Use Your Information

The personal information we collect serves specific purposes related to expedition coordination:

• Responding to your expedition inquiries and booking requests
• Providing pre-expedition preparation materials and safety briefings
• Coordinating logistics and communicating schedule changes
• Maintaining records required for wilderness permit applications
• Sending relevant updates about expedition conditions or policy changes

Data Storage and Security

Your personal information is stored securely using industry-standard encryption protocols. We maintain physical, electronic, and procedural safeguards to protect the information you provide. Access to personal data is restricted to staff members who require it to fulfill their responsibilities in expedition coordination.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Expedition participant records are maintained for liability purposes in accordance with Canadian legal requirements.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared with:

• Wilderness permit authorities as required for backcountry access
• Emergency contact services during active expeditions
• Insurance providers when required for liability coverage
• Law enforcement if legally compelled

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. These cookies store your consent preferences and help us understand how visitors interact with our site. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookies Policy.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Withdraw consent for non-essential communications
• Lodge a complaint with relevant data protection authorities

Third-Party Links

Our website may contain links to external resources, including weather services, conservation organizations, and research institutions. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our expeditions are designed for adults. We do not knowingly collect personal information from individuals under 18 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately so we can remove it.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email to individuals who have provided contact information. The "last updated" date at the top of this page indicates when the most recent modifications were made.

Contact Information

For questions regarding this privacy policy or to exercise your data protection rights, contact us at:

Email: [email protected]
Address: 427 Wilderness Trail, Banff, Alberta T1L 1A3, Canada